Senior consulting partner
Paris Montreal ConseilWebsite: N/A
Simultaneous workshops – Doing business our way: Winning strategies for doing business differently
“I am participating in the international Summit of cooperatives because… “
“Now is the right time to revitalize the cooperative movement, not only by launching new cooperatives across all sectors, but also by encouraging the older, more mature, large-scale cooperatives to get back to basics, and back to providing SERVICE to their members in particular.”
André Coupet is a Senior Consulting Partner with PARIS MONTREAL CONSEIL, a firm that specializes in developing client strategies using the CAP CLIENT model.
Originally from northern France, Mr. Coupet studied economics at the Université de Paris before immigrating to Canada. He has an MBA from the Université de Sherbrooke, and has worked as a strategic consultant for various firms, including PWC, GICAM and Deloitte. He has been with SECOR, in Montréal, since 1990.
In 1998, Mr. Coupet opened the Paris subsidiary of SECOR and headed SECOR / Europe until 2007, while continuing to provide consulting services to both sides of the Atlantic.
André Coupet firmly believes in the benefits of the cooperative model, a progressive model that reflects the values he stands for in his work with the Scientific and Technical Board of the French think-tank Terra Nova, of which he is a member. He is also a member of the Quebec-based think-tank Institut du Nouveau Monde.
ABOUT PARIS MONTREAL CONSEIL
PMC was recently created, following the acquisition of SECOR by KPMG in July 2012.
PMC specializes in developing and facilitating client strategies using the CAP CLIENT model. André COUPET developed this integrated model over the course of his 25 years with Deloitte and SECOR, with assistance from many clients, including but not limited to Hydro-Québec, Bell Canada and Desjardins Group in Canada, and Caisses d’Épargne, SANEF, Air France, ADP, Galeries Lafayette, ING Direct, La Banque Postale, Groupama and OCP in France.
The CAP CLIENT model is essentially integrative because it is based on one belief: the client experience is more important than any product or service; it is the key element in any strategy used to differentiate a company from its competitors, and it serves as a rallying point and source of engagement for employees.
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